.Updated January 2023

Thank you for supporting the centre during the pandemic. We continue to use extra ventilation as part of our covid safe arrangements for classes. Please let us know in advance if you have additional personal requirements and we will endeavour to help and support you as best we can.

Following is a summary of the main points about what we continue to do:

• Providing handwashing/hand sanitiser for all events
• Maintain adequate ventilation

Avoid coming to the centre or attending events, if

• You have symptoms of or have tested positive for Covid-19.

Questions

If you have further questions please call or email – details are on the contact page

More information

You can read the current Welsh Government guidance here:
https://gov.wales/coronavirus

7+ days

If you cancel your booking one week or more before the event we offer a full refund.

48+ hours

If you cancel less than seven days before we offer a 50% refund or replacement ticket to a similar event, availability permitting.

Less than 48 hours

If you cancel less than 48 hours before the event, we cannot offer a refund.

Personal circumstances

In case of personal illness or a significant life event which prevents you from attending, please get in touch with us and where possible we will offer a replacement ticket to a similar course or class.

How to request a refund

To request a refund please email us via the contact page or send a message via the chat function on all pages of the website (in the bottom right-hand corner).